More taxi driver wisdom
From the folks at Flying Solo, some taxi driver wisdom:
- Avoid stress by starting slowly
- Don’t focus on earnings
Some additional wisdom from two great Boston cabbies:
- Be a trusted resource. After a news story here about a woman who jumped out of a moving cab because she feared the cab driver, I had a most interesting conversation with a cabbie. He said to me: My job is to keep you safe, not just get you where you’re going.
- Understand your customers needs. As one cabbie noted in our trip-long conversation about the ways of the world, not everyone is a chatty passenger. (I’m actually pretty mercurial about cab conversations, so on any given day it could go either way.) He sees it as his job to assess a passenger’s conversation quotient and offer as much or little conversation as the passenger needs.